About Blackbaud Raiser's Edge NXT
Overview
Blackbaud Raiser's Edge NXT is an AI-powered fundraising CRM for mid-sized to large nonprofits. It connects donor data, fundraising intelligence, and AI tools in one platform, giving teams a single view of every supporter, campaign, and gift.
Built-in AI surfaces shifts in giving and program performance, identifies major gift prospects, and drafts donor summaries so fundraisers act faster. Blackbaud reports a 44% average increase in total dollars raised with integrated intelligence.
Key Benefits
- Built-in AI grounded in decades of fundraising data surfaces giving shifts and program performance in real time
- Prospect Insights identifies and prioritizes the best major-gift candidates so teams know who to call first
- Chat for Blackbaud AI drafts donor summaries, action plans, and outreach drafts in seconds
- Agents for Good handle outreach sequencing and follow-up to scale capacity without adding staff
- Secure gift processing manages everything from a $25 gift to a multi-year pledge
- Workflow Designer automates multi-step email and outreach sequences triggered by your segments and conditions
How It Works
Teams manage the full donor lifecycle in one system, from identification and qualification through cultivation, solicitation, and stewardship. Online gifts, event registrations, and membership purchases flow directly into donor records, trigger automatic acknowledgements, and feed real-time dashboards without manual exports or reconciliation.
Use Cases
- Fundraising operations teams automate gift processing, receipts, and next-step workflows to cut manual data entry
- Major gift officers use Prospect Insights to prioritize prospects and prepare informed donor conversations
- Annual giving and sustainer programs grow monthly donors with built-in recurring giving tools
- Membership and patron programs manage upgrades, renewals, downgrades, and drops in the same system
- Planned giving teams track vehicles, assets, beneficiaries, and realized revenue as structured data
- Nonprofits connect corporate giving programs through the Blackbaud Verified Network, cutting disbursement to as little as 10 minutes
Why Choose This Product
Raiser's Edge NXT pairs fundraising expertise with a platform that scales from regional nonprofits to institutions raising billions. Admin controls keep generative AI off by default until opted in, open SKY APIs and a Marketplace support custom extensions, and gift and finance data stay reconciled with Financial Edge NXT.
Blackbaud Raiser's Edge NXT Pros & Cons
- Built-in AI: Prospect Insights, Chat for Blackbaud AI, Intelligent Assistants, and Agents for Good
- 44% average increase in total dollars raised reported with integrated intelligence
- One connected platform for donors, campaigns, gifts, membership, and reporting
- Connects with Financial Edge NXT, Anthropic Claude, and Microsoft Copilot
- Scales from regional nonprofits to institutions raising billions
- No public pricing; requires a personalized quote
Key Features
Prospect Insights
AI identifies and prioritizes the best major-gift candidates so fundraisers know who to contact first.
Chat for Blackbaud AI
Drafts donor summaries, action plans, and outreach drafts in seconds so conversations start informed.
Agents for Good
AI team members handle outreach sequencing and follow-up to scale capacity without adding staff.
Workflow Designer
Builds multi-step email and outreach sequences triggered by the segments and conditions you set.
Gift Processing
Secure payment processing and gift management handle anything from a $25 gift to a multi-year pledge.
Recurring Giving
Built-in tools acquire, retain, and grow monthly donors without manual upkeep.
Fundraising Dashboards
Real-time dashboards show how annual giving, sustainers, and major gifts are each trending.
Membership & Planned Giving
Manages membership upgrades and renewals plus legacy giving societies that qualify and track automatically.
Open API & Marketplace
SKY APIs, Microsoft Power Automate, and pre-built Marketplace apps let teams extend the platform.
Blackbaud Raiser's Edge NXT Pricing
View full pricing →Pricing extracted from the product website and may change. Check the source for current details.
Frequently asked questions about Blackbaud Raiser's Edge NXT
Who is Raiser's Edge NXT best for?
Raiser's Edge NXT is best for mid-sized to large nonprofits that rely on relationship-based fundraising and need a scalable donor management system. It suits nonprofits with dedicated development teams managing individual giving, major gifts, campaigns, and grants, and that require deep donor insights, portfolio management, and reliable reporting.
How does Raiser's Edge NXT integrate with our existing systems?
Raiser's Edge NXT keeps fundraising, engagement, and reporting workflows connected in one platform using a fundraising-first data model. Online donations, memberships, and event registrations flow directly into donor records, trigger acknowledgements automatically, and support reporting without manual exports or reconciliation. An open API, low-code tools, and an extensible integration ecosystem connect other essential systems.
How does integrating Raiser's Edge NXT with Financial Edge NXT improve fundraising and finance operations?
Connecting Raiser's Edge NXT with Financial Edge NXT helps operations teams reduce reconciliation work, improve data confidence, and keep fundraising and finance aligned throughout the lifecycle of a gift or grant. Teams gain shared visibility from funding to disbursement, reducing manual crosschecking, lowering reporting and audit risk, and ensuring gifts and grants are used for their intended purposes.
What reporting and analytics does Raiser's Edge NXT provide for leadership and board-ready insights?
Raiser's Edge NXT provides pre-built fundraising dashboards designed for fundraising roles including operations, gift officers, and leadership. Real-time visibility into key metrics, role-based views, one-click exports, and strategic recommendations based on performance benchmarking support faster decisions, and teams can spot at-risk donors and analyze campaign and fund performance without combining reports in Excel.
How does Raiser's Edge NXT reduce manual work for fundraising operations teams?
Raiser's Edge NXT automates core processes so teams avoid spreadsheet fundraising. Online gifts, event registrations, and membership purchases flow directly into the database, gift receipts are sent automatically, and workflows trigger next steps based on gift amount, giving capacity, or donor type. Bulk gift processing and mobile activity logging further reduce administrative effort.
How does Raiser's Edge NXT improve donor data quality and prevent duplicate records?
Raiser's Edge NXT supports stronger data integrity with built-in, flexible duplicate detection for records created through online donations, membership purchases, event registrations, and email signups. Batch tools include validation rules, data health services keep contact information current, and relationship tracking plus soft credits connect households, employers, and affiliations.