About Tray.ai
Overview
Tray.ai is an AI-native enterprise integration platform as a service (iPaaS) that lets teams deploy, run, and govern integrations, automations, AI agents, and MCP services. The company was founded in 2012 to remove the bottlenecks that slow teams down, and it now leads the shift toward an AI-first enterprise stack.
The platform connects 700+ services behind a single credential store and access model, so anything a team builds works with everything else. One audit trail spans every agent action, tool call, and workflow run.
Key Benefits
- Build conversational or autonomous AI agents with a no-code builder, guardrails, and a composable agent hub.
- Govern every MCP tool call with enterprise controls through the Agent Gateway for MCP.
- Integrate 700+ apps and any API using a single credential store and access model.
- Deploy vibe-coded apps from Claude Code, Codex, or Cursor to production with one command on the Helix runtime.
- Get RBAC, audit trails, observability, and security baked into every agent action and workflow run.
- Consolidate legacy iPaaS tooling to cut spend by 60% while accelerating data delivery for AI.
How It Works
Teams build with Tray Build for visual low-code or Tray Headless, which plugs into coding assistants like Claude Code and Codex. They assemble AI agents and automations across 700+ governed connectors, then route them through the Agent Gateway for MCP with flexible authentication and access control.
For AI-built applications, teams run a single command to push an app from a coding assistant to the Helix managed runtime, where owners, connections, activity, and cost appear in one live pane.
Use Cases
- Revenue operations teams route and qualify leads faster, cutting lead response time from 10 minutes to under 3.
- Finance teams automate order-to-cash, invoicing, and vendor sync workflows.
- Support operations teams triage incoming tickets with AI agents.
- IT and security teams govern MCP adoption with scoped credentials, RBAC, and audit trails.
- Platform engineers deploy and manage vibe-coded apps on a governed runtime with named owners and cost caps.
Why Choose This Product
Tray.ai differentiates itself from legacy iPaaS by being built AI-native from day one as one platform rather than a stack of acquired tools. It is SOC 1 and SOC 2 Type 2 audited, HIPAA and GDPR compliant, and recognized repeatedly as a Leader by Nucleus Research and a Visionary in the Gartner iPaaS Magic Quadrant.
Tray.ai Pros & Cons
- 700+ prebuilt connectors behind one credential store
- No-code low-code builder plus headless Claude Code and Codex plugins
- SOC 1/2, HIPAA, and GDPR compliance with audit trails
- RBAC, observability, and governance baked into every run
- Agent Gateway for MCP provides governed, managed MCP services
- Pricing not publicly listed; requires contacting sales
- Advanced features like HIPAA, regional hosting, and on-premise SSO are Enterprise-only
- Extended log retention and Guardian Log Masking require add-ons or Team tier
Tray.ai Pricing
View full pricing →- Up to 3 workspaces
- 7-day insights
- 7-day log retention
- 700+ connectors
- 20 workspaces
- 30-day insights
- 7-day expandable log retention
- Log retention management
- Guardian Log Masking
- All add-ons available for purchase
- Unlimited workspaces
- 180-day insights
- Advanced on-premise SSO
- HIPAA and regional hosting
- Log streaming
- Data engineering
| Feature | Pro Custom | Team Custom | Enterprise Custom |
|---|---|---|---|
| Up to 3 workspaces | |||
| 7-day insights | |||
| 7-day log retention | |||
| 700+ connectors | |||
| 20 workspaces | |||
| 30-day insights | |||
| 7-day expandable log retention | |||
| Log retention management | |||
| Guardian Log Masking | |||
| All add-ons available for purchase | |||
| Unlimited workspaces | |||
| 180-day insights | |||
| Advanced on-premise SSO | |||
| HIPAA and regional hosting | |||
| Log streaming | |||
| Data engineering |
Pricing extracted from the product website and may change. Check the source for current details.
Frequently asked questions about Tray.ai
What is Tray.ai?
Tray.ai is the enterprise orchestration platform for data and AI. It lets you build AI agents, govern MCP, integrate 700+ apps, and automate processes on one platform.
How is Tray.ai different from legacy iPaaS?
Tray.ai is one platform rather than a stack of acquired tools, and it was built AI-native from day one instead of being retrofitted. Published customer case studies report customers ship 3x faster and spend 60% less than with legacy iPaaS.
What is MCP and why does it matter?
Model Context Protocol (MCP) is the open standard for how AI agents talk to tools and data. Unmanaged MCP carries security and cost risks, so Tray's Agent Gateway for MCP provides the governance layer that lets enterprises adopt MCP safely.
How quickly can I see results?
Most customers ship their first agent or integration in under a week. For example, Airbnb turned an 8-week project into one week, and Yext shipped 100+ services in 3 months.
Is my data secure?
Tray.ai is SOC 1 and SOC 2 Type 2 audited and HIPAA and GDPR compliant, with audit trails across every agent action, MCP tool call, and workflow run, and 100% execution uptime. Region-specific hosting and on-premise connectivity are available on the Enterprise plan.
What's the difference between Pro, Team, and Enterprise?
Pro is ideal for specific use cases with up to 3 workspaces. Team supports multiple use cases within a department with 20 workspaces and enhanced insights. Enterprise offers unlimited workspaces and advanced features like regional hosting, log streaming, and on-premise connectivity.