About Attentive | AI-Powered SMS and Email Marketing Platform
Overview
Attentive is an AI-powered SMS and email marketing platform that brings customer interactions to life with personalized messaging across SMS, email, RCS, and push. The platform pairs agentic AI with an omnichannel workspace and a Single Customer ID so every message feels connected and relevant.
Founded in 2016 as Franklin Mobile, Attentive now employs more than 1,000 people across offices in New York City, San Francisco, London, and Sydney. The company serves 70+ industries, with customers reporting higher list growth, ROI, and conversion rates.
Key Benefits
- Personalize every message at scale with Attentive AI
- Plan, send, and measure across SMS, email, RCS, and push in one place
- Recognize the same customer across channels with Single Customer ID
- Grow subscriber lists with the patented two-tap sign-up
- Send on-brand copy generated by AI trained on your top-performing messages
- Run programs with built-in compliance tools and reliable deliverability
How It Works
Attentive AI works in three stages. Listen captures customer, brand, and behavioral signals in one place; Understand turns those real-time signals into actionable insights; Respond delivers more personal experiences across every channel. The system tailors every aspect of each message in real time so no two messages are the same.
Use Cases
- Ecommerce brands grow subscriber lists and recover revenue with SMS and email journeys
- Marketing teams generate on-brand copy and subject lines faster with AI tools
- Retailers create branded, interactive RCS messages that drive action
- Customer service teams connect CX tools to send helpful, personalized SMS
- Loyalty programs sync data to build dynamic segments and predictive triggers
- Global brands engage customers in more than 20 countries at any time
Why Choose This Product
Attentive pairs agentic AI with hands-on expertise, including strategic planning, onboarding, dedicated support teams, and 24/5 service. More than 100 pre-built integrations connect with ecommerce, loyalty, and customer data platforms, while built-in TCPA and compliance tools help protect every program.
Attentive | AI-Powered SMS and Email Marketing Platform Pros & Cons
- Patented two-tap sign-up drives subscriber growth
- AI tools for copy, optimization, and list growth
- 100+ pre-built integrations including Snowflake and AfterShip
- 24/5 dedicated support with onboarding and strategic planning
- Usage-based pricing with no credit system
Key Features
Agentic AI
Attentive AI turns customer, brand, and behavioral signals into personalized messages across every channel.
Omnichannel messaging
SMS, email, RCS, and push campaigns plan, send, and report from one platform.
Single Customer ID
Recognizes the same customer across channels so every message feels connected and relevant.
AI content creation
Generates copy and subject lines in your brand's tone from AI trained on your top-performing messages.
Cross-channel journeys
Pre-built journeys coordinate welcome, abandonment, and retargeting flows automatically.
Built-in compliance
TCPA and compliance tools help protect programs from risk.
Reporting analytics
Visual dashboards and advanced reporting surface trends over time.
100+ integrations
Pre-built connectors sync data with ecommerce, loyalty, CDP, and other tools.
Attentive | AI-Powered SMS and Email Marketing Platform Pricing
View full pricing →- All four channels working together
- Unified customer profiles for better targeting
- Cross-channel journey building
- Shared workflows to save time
- AI-improved cross-channel performance
- Triggered emails and full ESP campaigns
- Unified SMS email drives 6X spend
- Mobile ID boosts subscriber recognition 20%
- Deliverability expertise
- SMS, MMS, and RCS messaging
- Pay per message and subscriber count
- 97% open rates outperform industry standards
- Patented two-tap sign-up
- Branded, media-rich RCS experiences
- All messaging channels: SMS, MMS, RCS, email, push
- Complete AI suite for copy, optimization, and list growth
- Priority support from a dedicated customer success manager
- Full-service setup and optimization onboarding
| Feature | SMS, email, RCS, & push Custom | Text & email Custom | Text Custom | Everything you need Custom |
|---|---|---|---|---|
| All four channels working together | ||||
| Unified customer profiles for better targeting | ||||
| Cross-channel journey building | ||||
| Shared workflows to save time | ||||
| AI-improved cross-channel performance | ||||
| Triggered emails and full ESP campaigns | ||||
| Unified SMS email drives 6X spend | ||||
| Mobile ID boosts subscriber recognition 20% | ||||
| Deliverability expertise | ||||
| SMS, MMS, and RCS messaging | ||||
| Pay per message and subscriber count | ||||
| 97% open rates outperform industry standards | ||||
| Patented two-tap sign-up | ||||
| Branded, media-rich RCS experiences | ||||
| All messaging channels: SMS, MMS, RCS, email, push | ||||
| Complete AI suite for copy, optimization, and list growth | ||||
| Priority support from a dedicated customer success manager | ||||
| Full-service setup and optimization onboarding |
Pricing extracted from the product website and may change. Check the source for current details.
Frequently asked questions about Attentive | AI-Powered SMS and Email Marketing Platform
How does Attentive determine pricing?
Pricing is tailored to your business needs based on message volume, subscriber list size, number of channels, and the AI products you select. Attentive helps you build a modular plan around your goals so you get the channels, tools, and support that fit your business.
Is Attentive's pricing credit-based or pay-as-you-go?
Attentive offers usage-based pricing, so you only pay for what you actually use. There is no credit system required.
Does Attentive offer discounts or special pricing?
Yes. Attentive offers discounts when you bundle multiple channels or premium AI products together to maximize value.
Does Attentive offer a free trial?
Yes, Attentive offers free trials. Fill out the form at the top of the pricing page to get started.
How much does Attentive | AI-Powered SMS and Email Marketing Platform cost?
Attentive | AI-Powered SMS and Email Marketing Platform offers the following plans: SMS, email, RCS, & push, Text & email, Text, Everything you need. See the pricing section for what's included in each tier and any per-seat or usage-based costs.
What platforms does Attentive | AI-Powered SMS and Email Marketing Platform support?
Attentive | AI-Powered SMS and Email Marketing Platform is available on: Web.